Pivacy Policy

River View Inn (“we”, “our”, “us”) is committed to protecting the privacy and personal information of our guests and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://hotelriverviewinn.com/, make a reservation, or use our services.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Guest name

  • Mobile number

  • Email address

  • Postal address

  • Government-issued ID details (as required by law)

  • Check-in and check-out dates

  • Payment details (processed securely via third-party gateways)

b) Booking & Stay Information

  • Room preferences

  • Number of guests

  • Special requests

  • Stay history

c) Technical Information

  • IP address

  • Browser type

  • Device information

  • Website usage data (cookies, logs)

2. How We Use Your Information

We use your information to:

  • Process hotel reservations and payments

  • Confirm bookings and send notifications

  • Verify guest identity during check-in

  • Improve our services and website experience

  • Respond to inquiries and customer support requests

3. Payment Information

All online payments are processed through secure third-party payment gateways. River View Inn does not store your credit/debit card details on its servers.


4. Sharing of Information

We do not sell or rent personal data. Information may be shared only with:

  • Payment gateway providers

  • Government or law enforcement authorities (if required by law)

  • Technology partners for booking, website, and communication services

5. Data Security

We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, loss, misuse, or alteration.

6. Cookies Policy

Our website may use cookies to. You can disable cookies through your browser settings if you prefer:

  • Improve website performance

  • Analyze visitor traffic

  • Enhance user experience

7. Data Retention

We retain personal information only for as long as necessary to:

  • Manage bookings and guest stays

  • Meet legal, regulatory, and accounting requirements

8. Guest Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your data, subject to applicable laws

9. Third-Party Links

Our website may contain links to third-party websites. River View Inn is not responsible for the privacy practices or content of those sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page along with an updated revision date.

 

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